Difference between revisions of "ZConnect"

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[[File:Blade_chasis.jpg|thumb|320px|RGS is used to access high-end graphical software from the labs, and from off-campus. The high-end software is installed on workstation-class blade servers with much more horsepower than a regular desktop computer.]]
 
[[File:Blade_chasis.jpg|thumb|320px|RGS is used to access high-end graphical software from the labs, and from off-campus. The high-end software is installed on workstation-class blade servers with much more horsepower than a regular desktop computer.]]
RGS ('''R'''emote '''G'''raphics '''S'''oftware) is a commercial remote desktop tool produced by Hewlett Packard specifically designed for use with graphics-intensive applications. It is similar in function to [[Citrix]], remote desktop, or VNC, but is specifically designed to handle graphic intensive applications such as 3D modeling.
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HP ZCentral Remote Boost (formerly known as HP Remote Graphics Software or HP RGS) is a client-server remote desktop software produced by Hewlett Packard specifically designed for use with graphics-intensive applications. It is similar in function to [[Citrix]], remote desktop, or VNC, but is specifically designed to handle graphic intensive applications such as 3D modeling.
  
===How CAEDM uses RGS===
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===How CAEDM uses ZCentral===
The college is heavily invested in RGS technology, allowing anyone with a [[CAEDM account]] to use graphics-intensive applications from [[Remote Computing#Resources Available by Internet Connection| anywhere with a robust internet connection]].  Since RGS displays everything going on graphically, it can be network intensive.  We recommend using a wired internet connection for best results. CAEDM supports Windows and Linux clients connecting to both Windows and Linux RGS workstations.
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The college is heavily invested in ZCentral technology, allowing anyone with a [[CAEDM account]] to use graphics-intensive applications from [[Remote Computing#Resources Available by Internet Connection| anywhere with a robust internet connection]].  Since ZCentral displays everything going on graphically, it can be network intensive.  We recommend using a wired internet connection for best results. CAEDM supports Windows and Linux clients connecting to both Windows and Linux ZCentral workstations.
  
Each user logged into RGS uses one physical workstation blade in one of our server rooms.  Each workstation has multiple processors and many gigabytes of memory, making high-end CAD and graphics work possible.  You will not find all CAEDM software on RGS because not all software requires multiple processors and high-end graphics.  Less resource intensive applications are instead installed on [[Citrix]], which allows many users to share the resources of one physical server.
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Each user logged into ZCentral uses one physical workstation blade in one of our server rooms.  Each workstation has multiple processors and many gigabytes of memory, making high-end CAD and graphics work possible.  You will not find all CAEDM software on ZCentral because not all software requires multiple processors and high-end graphics.  Less resource intensive applications are instead installed on [[Citrix]], which allows many users to share the resources of one physical server.
  
  
===Download RGS===
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===Download ZCentral===
RGS Client downloads are available on the [[Downloads|CAEDM Downloads]] page.  
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ZCentral Client downloads are available on the [[Downloads|CAEDM Downloads]] page.  
The RGS Client is available for Mac, Windows 10, and Red Hat or Debian based distributions of Linux.
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The ZCentral Client is available for Mac, Windows 10, and Red Hat or Debian based distributions of Linux.
  
===Using RGS===
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===Using ZCentral===
 
{{rgsconnect}}
 
{{rgsconnect}}
Run the '''RGS Connect''' shortcut from your Start menu. Login to the RGS Connect client using your [[CAEDM account#CAEDM credentials| CAEDM credentials]]. From here you may choose to connect to a Windows or Linux machine, from both [[Network access|on or off campus]]. There are a limited number of off-campus RGS workstations. If you are on campus, please do not use the off-campus machines.  You will then automatically be directed to a free machine of the type chosen.
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Run the '''ZConnect''' shortcut from your Start menu. Login to the ZConnect client using your [[CAEDM account#CAEDM credentials| CAEDM credentials]]. From here you may choose to connect to a Windows or Linux machine, from both [[Network access|on or off campus]]. You will then automatically be directed to a free machine of the type chosen.
  
Once logged in, you will see a full desktop, including a Start menu, of a remote workstation with all the graphics-intensive software installed. When finished, do not close the RGS window with the "red X" in the top right corner.  This will not log you out, but will "disconnect" your session.  Disconnected sessions stay available for a number of minutes before you are forcibly logged off.  To log out, use the "logoff" button on the task bar, or select "logoff" from the Start menu.
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Once logged in, you will see a full desktop, including a Start menu, of a remote workstation with all the graphics-intensive software installed. When finished, please use the "logoff" button on the task bar, or select "logoff" from the Start menu. Please do not just close the ZCentral window with the "red X" in the top right corner.  This will not log you out, but will "disconnect" your session.  Disconnected sessions stay available for a number of minutes before you are forcibly logged off.
  
 
To switch between full screen mode, or to toggle an advanced options toolbar at the top of the page, use the following key sequence:
 
To switch between full screen mode, or to toggle an advanced options toolbar at the top of the page, use the following key sequence:
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(If this toolbar was accidentally accessed, simply use the sequence above to toggle it off.)
 
(If this toolbar was accidentally accessed, simply use the sequence above to toggle it off.)
  
===Printing in RGS===
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===Printing in ZCentral===
Printing from RGS is a great resource, but it is slightly limited.  From any computer RGS has the capability to print to a CAEDM printer, but it cannot print to local printers.  The advantage of using RGS is the processing power, for this reason RGS does not provide Microsoft Office or other programs requiring lower processing power, rather, it provides CAD programs and other programs that require high end processing power.
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Printing from ZCentral is a great resource, but it is slightly limited.  From any computer ZCentral has the capability to print to a CAEDM printer, but it cannot print to local printers.  The advantage of using ZCentral is the processing power, for this reason ZCentral does not provide Microsoft Office or other programs requiring lower processing power, rather, it provides CAD programs and other programs that require high end processing power.
  
===Accessing files in RGS===
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===Accessing files in ZCentral===
File access is a slightly limited from RGS.  The user's personal J Drive will automatically be mapped and USB connections are automatically detected, but RGS will not automatically connect to files on the user's local machine.  The best way to access personal files on RGS is to map the J Drive on the local machine and copy the desired files to the J Drive, or to put those files onto a flash drive, as USB support is automatic.
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File access is a slightly limited from ZCentral.  The user's personal J Drive will automatically be mapped and USB connections are automatically detected, but ZCentral will not automatically connect to files on the user's local machine.  The best way to access personal files on ZCentral is to map the J Drive on the local machine and copy the desired files to the J Drive, or to put those files onto a flash drive, as USB support is automatic.
  
===Examples of Software on RGS===
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===Examples of Software on ZCentral===
  
 
{| class="wikitable"
 
{| class="wikitable"
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|-
 
|-
 
| '''CAD Programs'''
 
| '''CAD Programs'''
| Altair HyperWorks, Ansys, AutoCAD, AutoCAD Civil 3D, Catia, CODE, Fluent, iSight FD, LSDYNA, Marc Mentat, MD R2 Adams, NX, QT4, SolidWorks
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| Altair HyperWorks, Ansys, AutoCAD, AutoCAD Civil 3D, CODE, Fluent, iSight FD, LSDYNA, Marc Mentat, MD R2 Adams, QT4, SolidWorks
 
| Altair Hyperworks, Ansys, Cadence, Ensight, Fluent, iSight FD, LSDYNA, OptdesX, StarCCM+
 
| Altair Hyperworks, Ansys, Cadence, Ensight, Fluent, iSight FD, LSDYNA, OptdesX, StarCCM+
 
|-  
 
|-  
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|-
 
|-
 
| '''Graphics'''
 
| '''Graphics'''
| Adobe Creative Suite
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|  
 
| Gimp
 
| Gimp
 
|-
 
|-
| colspan="4"| ''Note: Software such as Microsoft Office is not found on RGS, but may be accessed through [[Citrix]].''
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| colspan="4"| ''Note: Software such as Microsoft Office is not found on ZCentral, but may be accessed through [[Citrix]].''
 
|}
 
|}
  
 
===Troubleshooting===
 
===Troubleshooting===
 
*During installation, if you receive an error stating "Failed to create process default activation context," you will need to install the .NET framework from Microsoft.
 
*During installation, if you receive an error stating "Failed to create process default activation context," you will need to install the .NET framework from Microsoft.
*During Installation, if you are running Windows Vista or Windows 7, you must either disable UAC or run the RGS Connect Client as an Administrator. (This error has been corrected in the latest version of the client)
 
 
*[[Remote Computing#Resources Available by Internet Connection| BYU Guest Wireless]] is not supported. Please connect using a [[Remote Computing#Resources Available by Internet Connection| wired connection]] or [[Remote Computing#Resources Available by Internet Connection| BYU Secure Wireless]].
 
*[[Remote Computing#Resources Available by Internet Connection| BYU Guest Wireless]] is not supported. Please connect using a [[Remote Computing#Resources Available by Internet Connection| wired connection]] or [[Remote Computing#Resources Available by Internet Connection| BYU Secure Wireless]].
*If you are using RGS and the remote workstation becomes unresponsive, you really have little choice but to close the window to the RGS session.  Closing the window of an RGS session ''does not log you out''.  Instead, it "disconnects" the user from the session.  "Disconnecting" is useful, for example, if you have connected via wireless and you lose signal.  RGS assumes that you want to come back to your session, and it holds that workstation for you for about a half-hour or so.  Normally this would be a wonderful feature, but if you've locked up the workstation, every time you connect back to RGS you will receive the same hung workstation that is unresponsive.  To fix this, you must [[Contact Us| contact an administrator]].
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*If you are using RGS and the remote workstation becomes unresponsive, you really have little choice but to close the window to the ZCentral session.  Closing the window of an ZCentral session ''does not log you out''.  Instead, it "disconnects" the user from the session.  "Disconnecting" is useful, for example, if you have connected via wireless and you lose signal.  ZCentral assumes that you want to come back to your session, and it holds that workstation for you for about a half-hour or so.  Normally this would be a wonderful feature, but if you've locked up the workstation, every time you connect back to ZCentral you will receive the same hung workstation that is unresponsive.  To fix this, you must [[Contact Us| contact an administrator]].
  
 
===Advanced Options===
 
===Advanced Options===
 
*On-screen collaboration is possible with multiple users. [[RGS Collaboration| Click here for instructions]].
 
*On-screen collaboration is possible with multiple users. [[RGS Collaboration| Click here for instructions]].
 
[[Category:Services]]
 
[[Category:Services]]

Revision as of 09:30, 6 August 2021

Rebranded as ZCentral Remote Boost by HP in 2021

RGS is used to access high-end graphical software from the labs, and from off-campus. The high-end software is installed on workstation-class blade servers with much more horsepower than a regular desktop computer.

HP ZCentral Remote Boost (formerly known as HP Remote Graphics Software or HP RGS) is a client-server remote desktop software produced by Hewlett Packard specifically designed for use with graphics-intensive applications. It is similar in function to Citrix, remote desktop, or VNC, but is specifically designed to handle graphic intensive applications such as 3D modeling.

How CAEDM uses ZCentral

The college is heavily invested in ZCentral technology, allowing anyone with a CAEDM account to use graphics-intensive applications from anywhere with a robust internet connection. Since ZCentral displays everything going on graphically, it can be network intensive. We recommend using a wired internet connection for best results. CAEDM supports Windows and Linux clients connecting to both Windows and Linux ZCentral workstations.

Each user logged into ZCentral uses one physical workstation blade in one of our server rooms. Each workstation has multiple processors and many gigabytes of memory, making high-end CAD and graphics work possible. You will not find all CAEDM software on ZCentral because not all software requires multiple processors and high-end graphics. Less resource intensive applications are instead installed on Citrix, which allows many users to share the resources of one physical server.


Download ZCentral

ZCentral Client downloads are available on the CAEDM Downloads page. The ZCentral Client is available for Mac, Windows 10, and Red Hat or Debian based distributions of Linux.

Using ZCentral

Video: RGS Connect

Run the ZConnect shortcut from your Start menu. Login to the ZConnect client using your CAEDM credentials. From here you may choose to connect to a Windows or Linux machine, from both on or off campus. You will then automatically be directed to a free machine of the type chosen.

Once logged in, you will see a full desktop, including a Start menu, of a remote workstation with all the graphics-intensive software installed. When finished, please use the "logoff" button on the task bar, or select "logoff" from the Start menu. Please do not just close the ZCentral window with the "red X" in the top right corner. This will not log you out, but will "disconnect" your session. Disconnected sessions stay available for a number of minutes before you are forcibly logged off.

To switch between full screen mode, or to toggle an advanced options toolbar at the top of the page, use the following key sequence:

<shift(hold)><space depress><space release>+<h>

(If this toolbar was accidentally accessed, simply use the sequence above to toggle it off.)

Printing in ZCentral

Printing from ZCentral is a great resource, but it is slightly limited. From any computer ZCentral has the capability to print to a CAEDM printer, but it cannot print to local printers. The advantage of using ZCentral is the processing power, for this reason ZCentral does not provide Microsoft Office or other programs requiring lower processing power, rather, it provides CAD programs and other programs that require high end processing power.

Accessing files in ZCentral

File access is a slightly limited from ZCentral. The user's personal J Drive will automatically be mapped and USB connections are automatically detected, but ZCentral will not automatically connect to files on the user's local machine. The best way to access personal files on ZCentral is to map the J Drive on the local machine and copy the desired files to the J Drive, or to put those files onto a flash drive, as USB support is automatic.

Examples of Software on ZCentral

Windows-based Applications Linux-based Applications
CAD Programs Altair HyperWorks, Ansys, AutoCAD, AutoCAD Civil 3D, CODE, Fluent, iSight FD, LSDYNA, Marc Mentat, MD R2 Adams, QT4, SolidWorks Altair Hyperworks, Ansys, Cadence, Ensight, Fluent, iSight FD, LSDYNA, OptdesX, StarCCM+
Math MathCAD MatLab, Maple, Mathematica
Graphics Gimp
Note: Software such as Microsoft Office is not found on ZCentral, but may be accessed through Citrix.

Troubleshooting

  • During installation, if you receive an error stating "Failed to create process default activation context," you will need to install the .NET framework from Microsoft.
  • BYU Guest Wireless is not supported. Please connect using a wired connection or BYU Secure Wireless.
  • If you are using RGS and the remote workstation becomes unresponsive, you really have little choice but to close the window to the ZCentral session. Closing the window of an ZCentral session does not log you out. Instead, it "disconnects" the user from the session. "Disconnecting" is useful, for example, if you have connected via wireless and you lose signal. ZCentral assumes that you want to come back to your session, and it holds that workstation for you for about a half-hour or so. Normally this would be a wonderful feature, but if you've locked up the workstation, every time you connect back to ZCentral you will receive the same hung workstation that is unresponsive. To fix this, you must contact an administrator.

Advanced Options