General Account Problems
(801) 422-5960 M-F 8am-5pm
Due to Covid-19 restrictions, in person contact has been restricted. If you have a problem with your account or with our services, please call us.
If you would rather speak to one of our staff over zoom, please log in to your BYU zoom account at https://zoom.byu.edu/ and enter this meeting ID: 589 841 8320 . Please note that this zoom room is only open during normal business hours. If you are unable to connect, please call us.
For help outside of business hours, email one of the full time staff.
CAEDM Support Centers
Clyde Building Room 423 (CB423)
Specializing in:
- Windows Desktop Lab Computers, Windows RGS, Citrix, Active Directory, Windows License Servers.
801-422-2274
Engineering Building Room 220 (EB220)
Specializing in:
- J Drive, Quotas, MySQL Databases, Printing, DNS, DHCP, LDAP, Web.
801-422-3050
Crabtree Building Room 450 (CTB450)
Specializing in:
- SSH, Linux RGS, Linux License Servers, All Linux Applications, RGS Linux, xRGS, CAEDM Website, Macintosh and Linux Print drivers.
801-422-8060
