Accounts
- Learn More
- Eligibility
- CAEDM Account
- CAEDM Policy
CAEDM may be new to you, but there are many ways that you can learn how to maximize your experience with CAEDM.
Remote Computing
CAEDM offers a wide variety of resources that can all be used no matter where you happen to be. From home, work, and even from your phone, your CAEDM needs can be fulfilled.
Files
- Learn More
- J Drive Help
- Personal Web Space
- Transfer Files with SCP
- MySQL Database
- Scratch Space
CAEDM provides file access anywhere on campus, and from home.
Printing
- Learn More
- CAEDM Print Driver
- Printing in CAEDM
- Poster Printing
CAEDM allows you to print from the labs, but also from an individual computer.
Labs and Software
- My Door Code
- CAEDM Downloads
- Learn More
- Lab Resources
- CAEDM Lab Policy
- Software Download Help
- Department Computer Labs
CAEDM has 3 labs full of computers, but most resources may be accessed remotely.
Groups
- Learn More
- CAEDM Groups
- Group File Space
- Group Web Space
- Group Printing
- All Group Collaboration Resources
- CAEDM Email Lists
CAEDM provides many group collaboration resources.

Difference between revisions of "Contact Us"

Revision as of 14:11, 3 October 2018

Please let us know you need help!

Contact Info

General Account Problems

801-422-5960 M-F 8am-5pm For help outside of business hours, email one of the full time staff.

Clyde Building Room 423 (CB423)

Windows Thin Clients, Windows RGS, SAM, Citrix, Active Directory, Windows License Servers.

801-422-5960

Linux:

Engineering Building Room 220 (EB220)

J Drive, Quotas, MySQL Databases, Printing, DNS, DHCP, LDAP, Web.

801-422-3050

Crabtree Building Room 450 (CTB450)

SSH, Linux RGS, Linux License Servers, All Linux Applications, Linux Workstations, Linux Batch Cluster, CAEDM Help Pages.

801-422-8060

Full Time Administrators

Retrieved from "https://caedm.et.byu.edu/wiki/index.php?title=Contact_Us&oldid=8379"

@@ Line 1: / Line 1: @@
 [[File:Contact_us.jpg|thumb|250px|Please let us know you need help!]]
-==General Account Problems==
+===Contact Info===
-'''801-422-5960'''          M-F 8am-5pm
+=General Account Problems=
+'''801-422-5960'''  M-F 8am-5pm
-Or, come visit us in the Clyde Building, room 423 (CB423)
-<br><br>
 For help outside of business hours, [http://www.et.byu.edu/college-directory/CAEDM email one of the full time staff.]
-==CAEDM Support Centers==
-<br>
+Clyde Building Room 423 (CB423)
-'''Clyde Building Room 423''' (CB423)
+*[[CAEDM Labs#Thin Clients|Windows Thin Clients]], [[RGS|Windows RGS]], [[RGS|SAM]], [[Citrix]], Active Directory, Windows License Servers.
-<br>Specializing in: <br>
-*[[CAEDM Labs#Lab_Machines|Windows Desktop Lab Computers]], [[RGS|Windows RGS]], [[Citrix]], Active Directory, Windows License Servers.
 -422-5960
-<br><br>
-'''Engineering Building Room 220''' (EB220)
-<br>Specializing in: <br>
+'''Linux:'''
+Engineering Building Room 220 (EB220)
 *[[J Drive]], [[J Drive#Quota|Quotas]], [[MySQL Database| MySQL Databases]], [[Printing]], DNS, DHCP, LDAP, [[Web Space|Web]].
 -422-3050
-<br><br>
-'''Crabtree Building Room 450''' (CTB450)
-<br>Specializing in: <br>
+Crabtree Building Room 450 (CTB450)
-*[[SSH]], [[RGS|Linux RGS]], Linux License Servers, All Linux Applications, RGS Linux, xRGS, CAEDM Website, Macintosh and Linux Print drivers.
+*[[SSH]], [[RGS|Linux RGS]], Linux License Servers, All Linux Applications, Linux Workstations, [[Batch cluster|Linux Batch Cluster]], CAEDM Help Pages.
 -422-8060
-===Full-time Staff===
+[http://www.et.byu.edu/college-directory/CAEDM Full Time Administrators]
-[http://www.et.byu.edu/college-directory/CAEDM Full-time CAEDM Administrator Directory]