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==General Account Problems== | ==General Account Problems== | ||
<br> | <br> | ||
− | <span style="font-size:xx-large">(801) 422-5960</span> <span style="font-size:large"> M-F | + | <span style="font-size:xx-large">(801) 422-5960</span> <span style="font-size:large"> M-F 12pm-5pm</span> |
<br><br> | <br><br> | ||
− | Due to Covid-19 restrictions, in person contact has been restricted. If you have a problem with your account or with our services, please call us. | + | Due to Covid-19 restrictions, in person contact has been restricted. If you have a problem with your account or with our services, please call us. If we are unable to answer your call, please leave a message and we will return your call as soon as possible. |
<br><br> | <br><br> | ||
− | For help outside of business hours, [https://engineering.byu.edu/faculty-and-staff-directory#list-caedm email one of the full time staff.] | + | For help outside of business hours, call and leave a message or [https://engineering.byu.edu/faculty-and-staff-directory#list-caedm email one of the full time staff.] |
==CAEDM Support Centers== | ==CAEDM Support Centers== | ||
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'''Clyde Building Room 423''' (CB423) | '''Clyde Building Room 423''' (CB423) | ||
<br>Specializing in: <br> | <br>Specializing in: <br> | ||
− | *[[CAEDM Labs#Lab_Machines|Windows Desktop Lab Computers]], [[ | + | *[[CAEDM Labs#Lab_Machines|Windows Desktop Lab Computers]], [[ZConnect|Windows ZConnect]], Active Directory, Windows License Servers. |
− | 801-422- | + | 801-422-5960 |
<br><br> | <br><br> | ||
'''Engineering Building Room 220''' (EB220) | '''Engineering Building Room 220''' (EB220) | ||
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'''Crabtree Building Room 450''' (CTB450) | '''Crabtree Building Room 450''' (CTB450) | ||
<br>Specializing in: <br> | <br>Specializing in: <br> | ||
− | *[[SSH]], [[ | + | *[[SSH]], [[ZConnect|Linux ZConnect]], Linux License Servers, All Linux Applications, ZConnect Linux, xRGS, CAEDM Website, Macintosh and Linux Print drivers. |
801-422-8060 | 801-422-8060 | ||
Latest revision as of 17:06, 15 August 2024
General Account Problems
(801) 422-5960 M-F 12pm-5pm
Due to Covid-19 restrictions, in person contact has been restricted. If you have a problem with your account or with our services, please call us. If we are unable to answer your call, please leave a message and we will return your call as soon as possible.
For help outside of business hours, call and leave a message or email one of the full time staff.
CAEDM Support Centers
Clyde Building Room 423 (CB423)
Specializing in:
- Windows Desktop Lab Computers, Windows ZConnect, Active Directory, Windows License Servers.
801-422-5960
Engineering Building Room 220 (EB220)
Specializing in:
- J Drive, Quotas, MySQL Databases, Printing, DNS, DHCP, LDAP, Web.
801-422-3050
Crabtree Building Room 450 (CTB450)
Specializing in:
- SSH, Linux ZConnect, Linux License Servers, All Linux Applications, ZConnect Linux, xRGS, CAEDM Website, Macintosh and Linux Print drivers.
801-422-8060