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[[File:Contact_us.jpg|thumb|250px|Please let us know you need help!]] | [[File:Contact_us.jpg|thumb|250px|Please let us know you need help!]] | ||
| − | === | + | ==General Account Problems== |
| + | <br> | ||
| + | <span style="font-size:xx-large">(801) 422-5960</span> <span style="font-size:large"> M-F 12pm-5pm</span> | ||
| + | <br><br> | ||
| + | Due to Covid-19 restrictions, in person contact has been restricted. If you have a problem with your account or with our services, please call us. If we are unable to answer your call, please leave a message and we will return your call as soon as possible. | ||
| + | <br><br> | ||
| + | For help outside of business hours, call and leave a message or [https://engineering.byu.edu/faculty-and-staff-directory#list-caedm email one of the full time staff.] | ||
| − | = | + | ==CAEDM Support Centers== |
| − | ''' | + | <br> |
| − | + | '''Clyde Building Room 423''' (CB423) | |
| − | + | <br>Specializing in: <br> | |
| − | + | *[[CAEDM Labs#Lab_Machines|Windows Desktop Lab Computers]], [[ZConnect|Windows ZConnect]], Active Directory, Windows License Servers. | |
| − | Clyde Building Room 423 (CB423) | + | |
| − | *[[CAEDM Labs# | + | |
801-422-5960 | 801-422-5960 | ||
| − | + | <br><br> | |
| − | + | '''Engineering Building Room 220''' (EB220) | |
| − | ''' | + | <br>Specializing in: <br> |
| − | + | ||
| − | Engineering Building Room 220 (EB220) | + | |
*[[J Drive]], [[J Drive#Quota|Quotas]], [[MySQL Database| MySQL Databases]], [[Printing]], DNS, DHCP, LDAP, [[Web Space|Web]]. | *[[J Drive]], [[J Drive#Quota|Quotas]], [[MySQL Database| MySQL Databases]], [[Printing]], DNS, DHCP, LDAP, [[Web Space|Web]]. | ||
801-422-3050 | 801-422-3050 | ||
| − | + | <br><br> | |
| − | + | '''Crabtree Building Room 450''' (CTB450) | |
| − | Crabtree Building Room 450 (CTB450) | + | <br>Specializing in: <br> |
| − | *[[SSH]], [[ | + | *[[SSH]], [[ZConnect|Linux ZConnect]], Linux License Servers, All Linux Applications, ZConnect Linux, xRGS, CAEDM Website, Macintosh and Linux Print drivers. |
801-422-8060 | 801-422-8060 | ||
| − | [ | + | ===Full-time Staff=== |
| + | [https://engineering.byu.edu/faculty-and-staff-directory#list-caedm Full-time CAEDM Administrator Directory] | ||
Latest revision as of 17:06, 15 August 2024
General Account Problems
(801) 422-5960 M-F 12pm-5pm
Due to Covid-19 restrictions, in person contact has been restricted. If you have a problem with your account or with our services, please call us. If we are unable to answer your call, please leave a message and we will return your call as soon as possible.
For help outside of business hours, call and leave a message or email one of the full time staff.
CAEDM Support Centers
Clyde Building Room 423 (CB423)
Specializing in:
- Windows Desktop Lab Computers, Windows ZConnect, Active Directory, Windows License Servers.
801-422-5960
Engineering Building Room 220 (EB220)
Specializing in:
- J Drive, Quotas, MySQL Databases, Printing, DNS, DHCP, LDAP, Web.
801-422-3050
Crabtree Building Room 450 (CTB450)
Specializing in:
- SSH, Linux ZConnect, Linux License Servers, All Linux Applications, ZConnect Linux, xRGS, CAEDM Website, Macintosh and Linux Print drivers.
801-422-8060
